Messaging CRM.
Text your members, parents, clients or voters and keep every conversation in one shared inbox. Texters answer replies, managers run campaigns, and nobody has to share a personal phone number.
What it does.
Most teams text from personal phones and spreadsheets. Messages get lost, opt-outs get missed and nobody knows who answered whom. The Messaging CRM puts every contact, conversation and campaign in one place, with the controls that keep sending responsible.
A shared inbox
Replies land in one inbox that opens on the people waiting for an answer. Add notes and set a follow-up for tomorrow in one click.
Campaigns that stay compliant
Every campaign must include opt-out wording before it can launch. Managers can require a test send and a second person's approval.
Contacts that organize themselves
Import from a spreadsheet, filter anyone, and save the filter as a segment that updates as your contacts change.
Want to see the Messaging CRM working?
Book a live demo in a meeting with a CyberSphere specialist. We show it using your organization's situation, not a script.
Key features.
- Two-way texting with a shared team inbox
- Peer-to-peer campaigns, one text per click
- Bulk campaigns to lists, segments or everyone
- Picture messages
- Contact notes, tasks and follow-up reminders
- Saved segments that update automatically
- CSV and Excel contact import
- Phone type checks before you send
- Delivery and reply reports you can download
- Roles for texters and managers
- Audit trail of who did what
- Built-in help for your team
How a team uses it.
Bring your contacts
Import a spreadsheet and organize people into lists and saved segments.
Send a campaign
A manager writes the message, chooses who receives it and launches it once the checks pass.
Answer the replies
Texters work the inbox, add notes and set follow-ups so every person gets an answer.
Best for.
- Churches and ministries
- Nonprofits
- Schools and parent communication
- Campaigns and advocacy groups
- Any team that texts large groups
Ready to see the Messaging CRM live?
Tell us a little about your team and we will set up a meeting. We usually reply within one business day.